Help Print this page

Help

Browser compatibility

BOCMedical.co.uk is designed to be viewed with Microsoft Internet Explorer 5.0 or better or Netscape 6.2 or better, at a screen resolution of 800x600.

Go to the top

What is BOCMedical.co.uk about?

Our objective with BOCMedical.co.uk is to create an information and reference site as well as a site which offers our customers valuable information at a click away. You are able to retrieve all your medical gas requirements in one place.

There are three levels of access, explained below. Only those people whom you specify with your local account manager will be able to access the account details.

1. Universal
Available for all to view product and safety information

2. Operation information
View your BOC Account structure; past deliveries and invoices; your stock holdings and turnover and of course product and safety information... plus much more

3. Management information
Designed for the Medical Gases budget holder to view your spend with BOC, account balance and structure, past deliveries and invoices, your stock holdings and turnover as well as all product and safety material needed to look after your medical gases safely and efficiently... plus much more

For more information, please contact your local Account Manager

Go to the top

How to register

To register with BOCMedical.co.uk you will need to contact our Customer Service Centre. Let us know what infomation you require and what level of access you would like and one of medical customer service advisors will be intouch shortly.

Go to the top

How to Enter

To enter BOCMedical.co.uk, click on the Enter button on the home page. Type in the Username and Password supplied to you and then click on Enter. You are now able to access your web service.

On your first log in you will be required to change your password to something more memorable.

Go to the top

Using the left-hand navigation bar

No matter where you are with BOCMedical.co.uk, all the facilities can be accessed using the left-hand navigation bar. Simply click on the main menu item and then select the facility you need from the drop-down menu. In some cases, a drop-down sub-menu may appear, showing you the additional facilities you can use.

Example: viewing your Account Balance

Click on Account Managment in the left-hand navigation bar and when the drop-down menu appears, click on Account Balance. This will take you to a screen where you can select which account you are representing and then view all the current account details for that particular delivery address.

Go to the top

Logging off from BOCMedical.co.uk

Please note that you will be logged off from BOCMedical.co.uk after a period of time if there is no activity (that is, if you there are no keystrokes or mouse clicks). This is a security measure intended to prevent confidential information remaining on the screen while you are away from the computer.

When you have finished a session using BOCMedical.co.uk you can log-off by clicking on LOG OUT in the top banner. You can do this at any time from any page within BOCMedical.co.uk

Go to the top

Information delays

Please note that there may be a delay before BOCMedical.co.uk can produce the information you have requested. For example, it may take a little time to retrieve your invoices and display them on your browser. There may be longer delays if you request printable files such as PDF documents. The Status bar at the bottom of your browser shows how your request for information is progressing.

How quickly your browser responds depends mainly on the speed of your Internet connection. If you are experiencing long delays, you should may wish to upgrade to a faster connection.

Go to the top

How can I get further help?

If you have any questions or would like further information, please:

Go to the top

 
 

Contents

Browser compatibility
What is the site about?
How to enter
How to Log in
Using the left-hand navigation bar
Logging off
Information delays
How can I get further Help?
© 2002 BOC Limited ALL RIGHTS RESERVED